Question 1

Can I try it before paying?

Accepted Answer

Yes. The free trial gives you 14 days of full dashboard access, no credit card required. After the 14 days, choose a plan from Settings whenever you like — if you don't, access is suspended, with no automatic charge.

Question 2

Can I cancel at any time?

Accepted Answer

Yes. No contracts. You can cancel your subscription at any time from Settings — access is suspended immediately and billing stops. Your data is kept and you can reactivate whenever you want.

Question 3

Is my data secure?

Accepted Answer

Yes. Each club's data is completely isolated. We use PostgreSQL with encryption and automatic daily backups in compliance with GDPR.

Question 4

Does it work on mobile?

Accepted Answer

Yes. The platform is responsive and can be installed as a PWA app on Android and iOS — no app store needed.

Question 5

Can I change the language later?

Accepted Answer

Yes. The dashboard language can be changed at any time in the club settings, with support for PT, ES, EN, FR and IT.

Question 6

How many users can I have?

Accepted Answer

Unlimited. You can create accounts for coaches, directors, secretaries — each with granular permissions set by the admin.

Question 7

Can I import data from another system?

Accepted Answer

Yes. You can import your athletes from any spreadsheet (Excel, Google Sheets) exported as CSV — common fields (name, age group, birth date...) are recognized automatically. For larger or custom imports, contact support.

Question 8

What happens if a payment fails?

Accepted Answer

The system will retry automatically. You'll receive email notifications. The account is temporarily suspended if the issue isn't resolved within 7 days.

Question 9

How does payment work?

Accepted Answer

Your subscription is activated immediately after payment via Stripe. You can cancel at any time — access is suspended immediately, with no further charges.

Club details